TC SMART

B-598, Pocket 11, DDA Janta Flat, Jasola Vihar, New Delhi – 110025
B-598, Pocket 11, Jasola Vihar, New Delhi – 110025
info@tcsmarttechnology.com
Custom AI Agents

Gmail AI Agent

Classifies incoming business emails, extracts key data, prepares draft responses, follow-up reminders, and routes approved workflows.

Engineering Standard: Tailored Architecture Audit-Supporting Records Industrial Commissioning
Quick Service Summary
  • Parent Domain: Custom AI Agent Development Services
  • Execution Model: Custom Engineering Scope
  • Verification: Bench & Functional Testing
  • Delivery Deliverables: Schematics, Code & Documentation

The Engineering Challenge

High-volume business inboxes are flooded with RFQs, support tickets, invoices, and spam, causing delayed responses to high-value customer inquiries.

The Desired Outcome

An authorized email processing agent that categorizes incoming messages, extracts project requirements, drafts professional replies, and queues them for human approval.

SPECIFICATION

Core Technical Capabilities

Application-specific engineering focused on reliability, performance, and maintainability.

Automated email classification: RFQ, Technical Support, Invoicing, General Inquiry, Spam

Extraction of key fields: customer name, phone number, machine model, urgency

Contextual draft generation in Gmail drafts folder for staff review

Automated label assignment and routing to designated department folders

Follow-up reminder triggers for unanswered client quotations

Strict security: runs via authorized Google OAuth with zero autonomous email sending

ARCHITECTURE & WORKFLOW

Technical Approach

Using authorized Google Workspace APIs, the agent reads inbound messages, passes the body to a classification and draft model, and saves the output into Gmail’s "Drafts" folder for human review and single-click sending.

Required Customer Inputs

Google Workspace administrator access to configure OAuth scopes, sample customer emails, and preferred reply templates.

Project Deliverables
  • Gmail AI Agent workflow integrated with your business Google Workspace
  • Email classification rules and response templates
  • Automated Gmail label and folder routing rules
  • OAuth security permissions and audit log manual
Scope Boundaries & Safety Safeguards

The agent drafts replies into Gmail drafts; it never sends emails automatically without human review. Account credentials are encrypted with strict access control. TC Smart Technology adheres to transparent engineering standards: solutions do not bypass machine safety interlocks, and all AI features retain human-in-the-loop governance.

EXECUTION LIFECYCLE

From Requirement to Deployment

Standardized stages ensuring every milestone is verified against agreed criteria.

Step 01
Requirement Analysis

Define functionality, inputs, operational boundaries & success criteria.

Step 02
Solution Architecture

Engineer schematic, firmware, protocol mapping or AI workflow design.

Step 03
Design & Development

Build approved deliverables in iterative, reviewable milestones.

Step 04
Integration & Testing

Verify edge cases, signal fidelity, fault handling & compliance checks.

Step 05
Deployment & Handover

Deliver code, documentation, commissioning assistance & post-release support.

FREQUENTLY ASKED QUESTIONS

Technical & Integration FAQs

Answers to common feasibility, architecture, and deployment questions.

No. All generated responses are saved strictly into your "Drafts" folder. You or your team must review, edit if necessary, and click "Send" manually.
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Discuss Your Gmail AI Agent Requirement

Share your product idea, equipment parameters, or operational workflow with our engineering team. We will help you identify a practical, robust technical architecture.

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